QUESTIONS & ANSWERS
My package got lost or stolen. What should I do about it?
If your package is lost or stolen you must contact your local carrier. Seaux Darlin Boutique is not responsible for your merchandise once it is shipped out.
Can I cancel my order ?
Orders will not be cancelled or altered once placed. That includes size / item change. Please be sure of sizing before placing your order. Most of our items are unisex and true to size. Seaux Darlin' Boutique is not responsible for incorrect sizing. If you have a question on sizing email me at seauxdarlin@gmail.com
What is the turn around time?
The turnaround time on all made to order items is 3-10 BUSINESS DAYS. Business days only include days Monday-Friday and exclude holidays. Our turnaround time is listed several places throughout our website, Please take note of it before placing your order. Orders will not be cancelled while processing due to not receiving it sooner.
When will ready to ship items ship?
Ready to ship/boutique items:
Ready to ship items will ship within 1-3 business days (M-F). If your order consists of ready to ship items and made to order items, your order will ship in the turnaround time of the made to order item(3-10 business days), or you may place two separate orders of ready to ship and made to order to receive your ready to ship item sooner.Â